Spokk helps small businesses collect feedback, generate AI review drafts, run loyalty programs, and automate referrals via SMS.
Features
- Automated customer feedback collection
- AI-generated review drafts
- SMS automation workflows
- Loyalty rewards and retention programs
- Referral growth campaigns
- HubSpot and API integrations
Use Cases
- Customer satisfaction tracking for local businesses
- Automated online review growth
- Loyalty operations and repeat purchases
- Referral-led customer acquisition
- Customer lifecycle management for service businesses
- Standardized growth operations for small teams
FAQ
Spokk is an all-in-one growth platform for small businesses that combines customer feedback, AI review generation, loyalty rewards, and referrals with SMS automation to improve retention and acquisition. Core capabilities include: Automated customer feedback collection, AI-generated review drafts, SMS automation workflows.
Common scenarios include: Customer satisfaction tracking for local businesses, Automated online review growth, Loyalty operations and repeat purchases.
